We want to inform our customers ahead of time about the warranty items and product conditions that are covered and not covered under warranty so you understand if an item is not being covered.
Our LEDs come with a lifetime warranty, but our warranty on our CPUs, remotes and other products is for one (1) year after date of purchase. CPUs with any external buttons are no longer covered under warranty (We have not sold that version CPU for many years and they are no longer covered under warranty).
Our Warranty is VOIDED if there are alterations or modifications done to the lights, if there are torn wires or damaged lights. We do understand our double side adhesive tape may tear while removing led strips that is acceptable to us.
PLEASE NOTE: Any item altered in any way, for example, wires or plugs cut off, fuse line missing, physical damage to any product, LEDs that are not our brand wired to our controller, and any other modifications done ARE NOT covered under warranty.
Fusion Systems Team